PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Quverse Foundation (Firstcontact.lgbt).
By using Quverse Foundation (Firstcontact.lgbt) services you agree to our use of your personal information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by us at our discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this Privacy Notice.
This Privacy Policy is effective upon acceptance in registration for new registering users and is otherwise effective on [date] for all users.
What personal information Quverse Foundation (Firstcontact.lgbt) collects?
When you use our Site, we collect and store your personal information from you. Our primary goal in doing so is to provide a safe, efficient, smooth, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Site to make your experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for achieving this purpose. The information we collect can be classified into the following:
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Information you provide: This information contains the things you put in as an end user. You can choose not to put in such information. But again, that might result in you not being able to use all the services our site has. Once you give us your personal information, you are not anonymous to us. To fully use our Site, you will need to register using our online registration form or transact as a Guest User, where you may be required to provide us with your name, date of birth, contact number, email id, user id, password, residence/place of business information, billing information, shipping information, bank account details, and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional.
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Technological information: We may automatically track certain information about you based on your behavior on our site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.
We use data collection devices such as "cookies" on certain pages of the Site to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests.
Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on the Site and you may be required to re-enter your password more frequently during a session.
Additionally, you may encounter "cookies" or other similar devices on certain pages of the Site that are placed by third parties. For example, if you view a web page created by a user, there may be a "cookie" placed within that web page. We do not control the use of cookies by third parties.
If you choose to bid, buy or sell on the Site, we collect information about your bidding, buying, and selling behavior. We also collect other users' comments about you in our feedback area. If you establish a credit account with us to pay the fees we charge, we collect some additional information, such as a billing address, a credit/ debit card number and a credit/ debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms, or other message areas or leave feedback for other users, we will collect the information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you. If you register for the Site on another website or use a website providing a service for Quverse Foundation (FirstContact.lgbt) or a website that helps facilitate your activity on the Site, that website may provide personal information about you and your transactions back to us. This is stored in the form of Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. You can choose to delete the cookies on your hard drive. But this could again hamper the full experience of the site we want to deliver to you.
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Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
Use of your personal information
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
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Purchase and delivery of products and services. We use your personal information to take and fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
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Provide, troubleshoot, and improve our services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Quverse Foundation (Firstcontact.lgbt). Services.
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Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences and personalize your experience with Quverse Foundation (Firstcontact.lgbt) Services.
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Provide voice, image, and camera services. When you use our voice, image, and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.
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Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers’ information regarding the place of establishment and bank account information for identity verification and other purposes.
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Communicate with you. We use your personal information to communicate with you in relation to our service via different channels (e.g., by phone, e-mail, chat).
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Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
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Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Quverse Foundation (Firstcontact.lgbt), and others. We may also use scoring methods to assess and manage credit risks.
Sharing information with third parties
Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described.
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Within the Quverse Foundation (Firstcontact.lgbt) group: We may share personal information internally within Quverse Foundation (Firstcontact.lgbt) group companies, affiliates, related companies, and with other third parties for purposes of providing products and services offered by them, such as the deferred payment options through its lending partners. These entities and affiliates may share such information with their affiliates, business partners, and other third parties for the purpose of providing you with their products and services and may market to you as a result of such sharing unless you explicitly opt out. We may disclose your personal information to third parties, such as sellers, and business partners. This disclosure may be required for us to provide you access to our products and services; to the fulfillment of your orders; to enhance your experience; to provide feedback on products; to collect payments from you; to comply with our legal obligations; to conduct market research or surveys; to enforce our Terms of Use; to facilitate our marketing and advertising activities; to analyze data; for customer service assistance; to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our product and services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
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When required by law: We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement agencies, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
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Affiliated Companies: We and our affiliates will share/sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, or restructuring of business. Should such a transaction occur that another business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your personal information.
Our Platform may provide links to other websites or applications that may collect personal information about you. We are not responsible for the privacy practices or the content of those linked websites. We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use [Quverse Foundation (Firstcontact.lgbt). How Google uses your Personal Information.
Targeted advertising
We use your Personal Information and cookies stored to provide you with targeted advertisements or marketing communications we believe may be of interest to you. If you want you can opt out of this by clicking on https://www.firstcontact.lgbt/.
Rights you have
If you are an Indian resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us. Additionally, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. We follow the IT Act, 2000 rules a standard for due diligence.
Children's accounts and business with minors
Quverse Foundation (Firstcontact.lgbt) does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under the age of 18 years, you may use Quverse Foundation (Firstcontact.lgbt) Services only with the involvement of a parent or guardian.
Details of the grievance officer
The grievance officer can be reached at contact@firstcontact.lgbt